Who we are

SoundsClassic.com is a division of SoundsClassic and Video Lab, Inc. We have been servicing consumer electronics since the 1970s. We keep a large inventory of common and hard-to-find parts.

We have a staff of five full-time service technicians, a parts manager, a shipping department, and secretarial and sales staff.

We are here to help you with your service needs!

Store Location

Our store is located at 4444 Center Terrace on the corner of Alpine Road and Center Terrace, across from the entrance to Colonial Village Mall in Rockford, IL.

Our store hours are Tues-Fri 10:00am to 6:00pm and Sat. 10:00am to 3:00pm. We are closed Sunday and Monday.

Phone: 815-398-0560

Warranty and Disclaimer

All equipment sold or serviced is warranted for 90 days from the date it is received by you. Fully restored and re-certified sales items have a one-year parts and labor warranty.

SoundsClassic agrees to service covered units at our repair facility located at the above address, provided the unit has not been abused, opened, worked on by another person or service facility, or damaged in shipping.

Any damage to the box or unit itself should be reported immediately to us, the carrier, and the shipper. All electronics are shipped double boxed and insured.

Do not throw the shipping boxes away. Units returned for any reason must be returned in the original boxes they were shipped in. Insurance claims by the carrier will not be paid unless the original shipping boxes and packing can be inspected.

All returned equipment is subject to a 15% restocking fee, at our discretion.

Our Video Lab Division

Video Lab Inc. designs, services, sells, and installs both analog and digital IP video surveillance equipment as well as computer servers and other specialty IT equipment. We have been doing this type of work since the early 1980s.